HOA Collections Intelligence

Board Decision Tools for Delinquency, Disputes & Foreclosure

Four board-facing decision guides — each with an embedded interactive tool — built from codified decision models covering the full HOA collections chain: escalation gate, payment plans, dispute resolution, and foreclosure cost-benefit analysis.

5
Decisions codified
4
Board guides live
4
Interactive tools
100%
Free
The HOA collections decision chain

Five decisions. Every delinquent account.

4 of 5 have published board guides

Every HOA delinquency account passes through this chain. Each node represents a codified decision with defined inputs, evaluation criteria, and required outcomes. The four published guides each include an embedded interactive tool; the remaining one is in development.

DM-003
Should we authorize a hardship pause?
Hardship evaluation, fee accrual decision, pause terms and end date.
Coming soon
Nodes with a green "Guide live" badge are linked — click to open the board guide. Grey nodes are coming soon.
What makes these different from standard guides

Each guide is a rendering of a codified decision model — a structured set of evaluation criteria, decision trees, and evidence grounded in HOA statutes (Davis-Stirling §5715/5855, NRS 116, CCIOA, Florida §720, Texas Ch. 209) and practitioner-validated processes. Every guide includes an interactive tool that runs the decision logic in real time: enter your account details, get a recommendation with the specific reasoning shown. The underlying models are versioned and updated as case law and statutes evolve.

Board decision guides

Each includes an interactive tool
01Entry Gate
Escalation gate checker20 min read

HOA Collections Escalation: When to Move, Hold, or Pause

The foundational board decision guide for the escalation gate: seven-step gate checker (payment plan, pause, dispute, bankruptcy, notices, waiting period, threshold), stage-by-stage requirements, pause factors, selective enforcement, and a 13-item pre-escalation checklist.

Read guide
02Resolution Paths
Terms calculator18 min read

Should Your HOA Offer a Payment Plan?

The board's decision guide for evaluating payment plan requests: the four-part terms test (down payment, monthly math, duration, current assessment compliance), written agreement requirements, California §5715, second-chance plan scrutiny, and a 19-item approval checklist.

Read guide
03Resolution Paths
Fine process checker20 min read

HOA Dispute Resolution: What Boards Must Do Before Escalating

Five dispute categories with investigation requirements, the six-step fine process checker (the most commonly missed procedural step in HOA lien challenges), state IDR/ADR requirements, board independence requirements, and a 19-item resolution checklist.

Read guide
04Final Decision
Cost-benefit calculator22 min read

Should Your HOA Foreclose? The Financial Analysis Boards Must Run

A cost-benefit framework for HOA boards: nine pre-conditions, equity position analysis, cost estimation by case type, net recovery calculation, super-lien state strategy, five alternatives to foreclosure, the take-title scenario, and a 25-item authorization checklist.

Read guide
Supporting reference library

Collections fundamentals, templates & state guides

Collections fundamentals
Templates
State-specific
HOA governance
Track every delinquency decision in Zorex

Zorex's collections module enforces the decision chain in software: payment plan tracking, dispute holds, fine hearing gates, and collections stage management — with a full audit trail for every account.

See it in action