Four board-facing decision guides — each with an embedded interactive tool — built from codified decision models covering the full HOA collections chain: escalation gate, payment plans, dispute resolution, and foreclosure cost-benefit analysis.
Every HOA delinquency account passes through this chain. Each node represents a codified decision with defined inputs, evaluation criteria, and required outcomes. The four published guides each include an embedded interactive tool; the remaining one is in development.
Each guide is a rendering of a codified decision model — a structured set of evaluation criteria, decision trees, and evidence grounded in HOA statutes (Davis-Stirling §5715/5855, NRS 116, CCIOA, Florida §720, Texas Ch. 209) and practitioner-validated processes. Every guide includes an interactive tool that runs the decision logic in real time: enter your account details, get a recommendation with the specific reasoning shown. The underlying models are versioned and updated as case law and statutes evolve.
The foundational board decision guide for the escalation gate: seven-step gate checker (payment plan, pause, dispute, bankruptcy, notices, waiting period, threshold), stage-by-stage requirements, pause factors, selective enforcement, and a 13-item pre-escalation checklist.
The board's decision guide for evaluating payment plan requests: the four-part terms test (down payment, monthly math, duration, current assessment compliance), written agreement requirements, California §5715, second-chance plan scrutiny, and a 19-item approval checklist.
Five dispute categories with investigation requirements, the six-step fine process checker (the most commonly missed procedural step in HOA lien challenges), state IDR/ADR requirements, board independence requirements, and a 19-item resolution checklist.
A cost-benefit framework for HOA boards: nine pre-conditions, equity position analysis, cost estimation by case type, net recovery calculation, super-lien state strategy, five alternatives to foreclosure, the take-title scenario, and a 25-item authorization checklist.
Zorex's collections module enforces the decision chain in software: payment plan tracking, dispute holds, fine hearing gates, and collections stage management — with a full audit trail for every account.