HOA Collections Intelligence

Board Decision Tools for Delinquency, Disputes & Foreclosure

Five board-facing decision guides — each with an embedded interactive tool — built from codified decision models covering the full HOA collections chain: escalation gate, payment plans, hardship pauses, dispute resolution, and foreclosure cost-benefit analysis.

5
Decisions codified
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Board guides live
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Interactive tools
100%
Free
The HOA collections decision chain

Five decisions. Every delinquent account.

5 of 5 have published board guides

Every HOA delinquency account passes through this chain. Each node represents a codified decision with defined inputs, evaluation criteria, and required outcomes. All five published guides include an embedded interactive tool.

Nodes with a green "Guide live" badge are linked — click to open the board guide. Grey nodes are coming soon.
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What makes these different from standard guides

Each guide is a rendering of a codified decision model — a structured set of evaluation criteria, decision trees, and evidence grounded in HOA statutes (Davis-Stirling §5715/5855, NRS 116, CCIOA, Florida §720, Texas Ch. 209) and practitioner-validated processes. Every guide includes an interactive tool that runs the decision logic in real time: enter your account details, get a recommendation with the specific reasoning shown. The underlying models are versioned and updated as case law and statutes evolve.

Board decision guides

Each includes an interactive tool
01Entry Gate
⚙ Escalation gate checker20 min read

HOA Collections Escalation: When to Move, Hold, or Pause

The foundational board decision guide for the escalation gate: seven-step gate checker (payment plan, pause, dispute, bankruptcy, notices, waiting period, threshold), stage-by-stage requirements, pause factors, selective enforcement, and a 13-item pre-escalation checklist.

Read guide
02Resolution Paths
⚙ Terms calculator18 min read

Should Your HOA Offer a Payment Plan?

The board's decision guide for evaluating payment plan requests: the four-part terms test (down payment, monthly math, duration, current assessment compliance), written agreement requirements, California §5715, second-chance plan scrutiny, and a 19-item approval checklist.

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03Resolution Paths
⚙ Hardship evaluator18 min read

HOA Hardship Pause: When to Grant, How to Structure, and When to Deny

The board decision guide for hardship pause requests: six-factor hardship evaluator, pause vs. payment plan vs. board hold comparison, pause term requirements, the fee accrual decision (freeze / partial / full accrual), the consistency check, and a 19-item authorization checklist.

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04Resolution Paths
⚙ Fine process checker20 min read

HOA Dispute Resolution: What Boards Must Do Before Escalating

Five dispute categories with investigation requirements, the six-step fine process checker (the most commonly missed procedural step in HOA lien challenges), state IDR/ADR requirements, board independence requirements, and a 19-item resolution checklist.

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05Final Decision
⚙ Cost-benefit calculator22 min read

Should Your HOA Foreclose? The Financial Analysis Boards Must Run

A cost-benefit framework for HOA boards: nine pre-conditions, equity position analysis, cost estimation by case type, net recovery calculation, super-lien state strategy, five alternatives to foreclosure, the take-title scenario, and a 25-item authorization checklist.

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Supporting reference library

Collections fundamentals, templates & state guides

Collections fundamentals
Templates
State-specific
HOA governance
Track every delinquency decision in Zorex

Zorex's collections module enforces the decision chain in software: payment plan tracking, dispute holds, fine hearing gates, and collections stage management — with a full audit trail for every account.

See it in action